Frequently Asked Questions


We at Load.CrystalGPS.com is one of the leading players in the transportation industry that connects transporters, truck-drivers, customers and other related entities across India with the objective of making the material transportation simpler, quicker and efficient by providing better vehicle at affordable rates.

We have simplified the process of finding trucks or loads to just one step. Once you have entered all the information of your load/truck post, we automatically forward trucks/loads posts to other members based on the type of load or truck, starting location, destination, and availability period. Once a match is found, you are notified immediately by email/SMS/call.

Truck Owners, Truck users, Companies, Brokers, Agents and any business that has a need to transport its goods/supplies from one place to another within India can use Load.CrystalGPS.com.

  • Approach more customers/vendors with our nationwide database, and expand your customer base.
  • Access detailed job/truck information anytime without having to place a single call.
  • Find return load and make the most of every trip.
  • You and your potential customer are notified instantly about the job/truck availability, even when you are offline.

In order to better serve our users we provide multiple types of loads/trucks. We continuously update the type of load/trucks listed on Load.CrystalGPS.com. However, users can put other type of Truck/Load under “Other” category. Hence, all types of Truck/Load can be posted.

We at Load.CrystalGPS.com caters to the logistics industry with a different approach and a new zeal as compared to other websites. We provide a common platform for the transporters, truck drivers, customers and other related entities to connect with each other. We do not differentiate between problems. If you have an issue, we will assist you. No other site boasts of so many facilities as provided by Load.CrystalGPS.com

Thousands of members post and search for loads & trucks on our website which gives you a variety to choose amongst the range of competitors. At Load.CrystalGPS.com we are impartial and we have made the site self-explanatory. Every information related to us or the services we provide is available on the site. We provide you correct, relevant and adequate information which help you to increase your business.

This website is specially designed based on the requirements of transportation industry. Unlike other websites, we help customers in getting Load for return trips making each trip a profitable one. We are a customer centric organization and provide them with accurate information. Furthermore Load.CrystalGPS.com provides a complete package of services which make us distinct from our competitors.

Load.CrystalGPS.com is dedicated to serving you better and appreciates all comments, suggestions, etc. Our goal is to provide you with excellent service and to ensure your complete satisfaction.

Load.CrystalGPS.com gives you real time information. In other words, all information returned on load and truck searches show postings in the database at that moment in time. As we like to say, we provide information in an instant.
For example, if Company ABC posts an available load in Gujrat at 4:23 pm and you do a search for available loads in Gujrat at 4:24 pm you will find Company ABC's load.

Yes, first of all you have register on our website. After that you are have the authority to use Load.CrystalGPS.com.

Depending upon the services that you use, Users may have to sign a long-term contract. However, every User has to comply with Terms & Conditions and Privacy Policy published on this website.

What are your customer service hours?

We are available from 9.00 am to 5.00 pm on Monday to Saturday as Sunday is an off for our employees. We may be available beyond this duration as per the need. You can always write to us as we make it a point to reply to all our mails. We shall try our best to make us available to help you.
Your opinion counts!
Load.CrystalGPS.com is dedicated to serving you better and appreciates all comments, suggestions, etc. Our goal is to provide you with excellent service and to ensure your complete satisfaction.

These are the following ways to give suggestions:
  • Go to our Contact us Page and you will find an inquiry form. Fill the form and submit it.
  • There is "leave a message" option on the bottom right side of our site. Click on that, a box will open. Fill it and click on send message.
  • Contact on our Helpline number.
Our Corporate Office is located at the following address:

CrystalGPS
Amgaon Road khamari, Gondia-441601 (MS).

How can I contact CrystalGPS.com?

There are a number of options available to contact Load.CrystalGPS.com. Please visit Contact Us page for more details.
Alternatively, you can call at +91-7798530666 or
Email at sales@crystalgps.com

Who can load posts to the site?

Customers, transporters, packers & movers or any other who has been registered on our site can load posts on the same.
The person who has registered with us can post truck on Load.CrystalGPS.com

Why should I post my loads or trucks on Load.CrystalGPS.com?

Thousands of transporters, truck drivers, customers and other related entities use our internet portal for their load and truck posting needs. Here’s why:

- Free posting through web, phone, etc.
- Quick integration with your system at no cost
- Thousands of members looking for loads and trucks
- Avail most of the facilities for FREE
All your posts will be located on Load.CrystalGPS.com home page.
Thousands of transporters are registered with us. They are authorised to view the details of the person who load post. Through them truckers get the load.
Load.CrystalGPS.com does NOT participate in this transaction. We are just providing the platform to our users.
It depends upon the paying capacity of the user.

Who can search /view Loads & trucks on Load.CrystalGPS.com?

Search: Transporter, truck owner and customer can search loads & trucks on Load.CrystalGPS.com
View: Transporter, truck owner and customer who is registered with us only that one can view details on Load.CrystalGPS.com
To search/view loads, go to our site. Click on loadboard, you can search/view loads on Load.CrystalGPS.com
In the same way, you can view/ search the trucks on Load.CrystalGPS.com
It will depend upon the number of facilities you are availing for our services. According to that you will have to pay for it.

can I register on Load.CrystalGPS.com ?

You can register on Load.CrystalGPS.com by simply clicking on the register button or by Register In case you still find it difficult, you can call our customer care at +91-8882-08-08-08. wWe will be happy to help you.

How do I login into my account?

In order to login into your account, click on the login option which is located on top right site our site. The login page will open; enter your registered mobile number and password then click on sign in.

I have forgotten my password. What do I do?

If you’ve forgotten your password, go to our login panel located on the right side of Load.CrystalGPS.com and click on the link called "Forgot password”. Enter the registered mobile number which is provided at the time of registration and we will email or sms your password immediately to the email address or mobile number we have on file for your account.

Why do I have problems while logging in?

The most common reason why members are unable to log in is because they have entered an incorrect username and password. Please try again ensuring that you’re typing in the correct data. If you are still encountering problems, please contact us.

How do I change my password?

Your password can be changed by logging into your account. Simply click on change password, type in your old password, then type your new password and finally retype your new password. Click on submit to change the password

Can several people use the same account?

No, only the authorised person whose mobile number is registered or who is having the password can use the account.

How do I edit my account information?

To change your account information such as address, etc., please login to your account, click on edit, then edit the fields you wish to change/modify. Click on the "Submit" button to confirm.

Why is my account expired/closed?

As a registered user, you agree to Terms and Conditions and Privacy Policy set by the Load.CrystalGPS.com and Sarvodaya Infotech Pvt. Ltd.. If we find any breach of this agreement, misuse of the facility extended or unlawful activities, we may close your account. As a current policy, your account does not expire automatically. However, we may change the policies in future. You may contact Customer Care for further information.

If I don't use my account, does it get cancelled?

As a current policy, your account does not expire automatically even if it is not used for a long time. However, we may change the policies in future. You may contact Customer Care for further information.

Can I change my mobile number?

You cannot change your mobile number yourself. You have to inform us with a proper reason about it. Then, we will change your mobile number.

How can I upload my photo on my account?

For uploading the photo, you have to follow the following steps:
  • Login to your account at Load.CrystalGPS.com.
  • There is an option of “profile picture” on the left site. Click on that option.
  • A box will appear.
  • Click on choose file option.
  • Then, click on save button.
Your profile picture will be successfully uploaded.

I didn’t receive the verification email. What do I do?

We shall be sending verification code on your registered mobile number. You may use the same. Otherwise, you may call our customer care for further help.

How important are registered email address and mobile number?

All the communications related to your account and transactions shall be done to registered email addresses and mobile numbers. Invoices will be sent to registered email addresses. Sometimes, we ask you to verify the transactions through email or mobile communications. Hence both of these are critical.

Is it necessary to have an account for posting on Load.CrystalGPS.com?

Yes. For posting any classified, user needs to have registered account. For searching various postings and viewing posting details, User need not have any account.

In Which states you provide the services?

Load.CrystalGPS.com is not focusing on one or two states. Our goal is to provide services all over India.

Does Load.CrystalGPS.com take part in actual transaction taking place between the parties?

Load.CrystalGPS.com makes their full effort to give its customers accurate information. You must acknowledge the fact that such information and material may contain inaccuracies or errors. We exclude any liability for such inaccuracies or errors to the maximum extent permitted by law.

Does Load.CrystalGPS.com provide guarantee as to the accuracy, timeliness, performance and completeness of the information?

This website is specially designed based on the requirements of transportation industry. Unlike other websites, we help customers in getting Load for return trips making each trip a profitable one. We are a customer centric organization and provide them with accurate information. Furthermore CrystalGPS provides a complete package of services which make us distinct from our competitors.

When Load.CrystalGPS.com can terminate the membership of user?

We have the right to terminate temporary or permanent membership of any user for the following reasons:
  • If it concludes that the user has provided any false information in connection with the member account or has engaged in fraudulent or illegal activities.
  • The user breaches any provisions of the terms and conditions of use agreement and/or Agreement as per the web site.
  • Unlawfully use another business’s name to post information or conduct business of any form.
  • Any unauthorized access, use, modification, or control of the web site data base, network or related services.
If you wish to delete or close your account or account profile information altogether, please contact us at support@CrystalGPS.com. An email will be sent to you to confirm that your personal information has been deleted.
Our website is taking the best security measures in place to protect the loss, misuse and alteration of the information under our control.

What kind of computer do I need?

Computer requirements are minimal. It is important that you are connected to a good Internet Service Provider.

What are the system requirements?

Load.CrystalGPS.com can be accessed through the internet. For best results we recommend using an UPDATED version of Internet Explorer, Firefox, Google Chrome or any other popular web browser.

What are cookies?

Cookies are pieces of information which automatically get stored on a computer’s hard drive upon the use of the website. Load.CrystalGPS.com uses these cookies to enable the browser’s ability to track information provided to us by a user. Cookies do not contain any virus and are used for security and customization purposes.

Which web browser should I use?

Load.CrystalGPS.com is designed to work with most Web browsers, however it works best with Microsoft Internet Explorer.
For best results on Load.CrystalGPS.com we recommend you always use the latest version of your browser. In addition to improving your experience on Load.CrystalGPS.com, upgrading may also make browsing the rest of the internet faster and safer for you.

What are the system requirements?

Yes, you can operate our site through your mobile phone. But you require the smart phone/android/ iPhone to operate it.

Will you sell my email or company information?

No, we will never give your email address to third parties without your permission. For more information, please read our privacy policy.

Where can I find the Load.CrystalGPS.com Terms of Service?

Go to the page of Load.CrystalGPS.com, you will find the terms of service at the bottom of the page. In the header of “Policy info”, you will find the Terms of service.

Will you sell my email or company information?

Go to the page of Load.CrystalGPS.com, you will find the terms of service at the bottom of the page. In the header of “Policy info”, you will find the Privacy policy.

How can I register on Load.CrystalGPS.com ?

You can register on Load.CrystalGPS.com by simply clicking on the register button or by visiting Register In case you still find it difficult, you can call our customer care at +91-8882-08-08-08 or Email at info@CrystalGPS.com . We will be happy to help you.

How can I register at Load.CrystalGPS.com?

In order to get registered at Load.CrystalGPS.com do the following steps:
Firstly, click on the register option which is located on the top right side of the site. You will be directed the transportation registration page. Fill out the required details (Columns having the red mark are compulsory to fill). After filling the details click on “create account”. The last step is that you will receive verification call from our company executive to verify your details.

I am not able to register by myself. Is there another way of registration?

You can call on our customer care number. Our customer care executive will ask some details about your company. After providing the details, our customer care executive will register you at Load.CrystalGPS.com. After the successful submission of this form you will receive a confirmation E-mail/SMS having login credentials.

How do I confirm my registration?

You will receive your user number and password. By logging in on our site, you can confirm your registration.

© 2014- Sarvodaya Infotech Pvt. Ltd. | All Rights Reserved